Message locked on target
Your flight note landed at the command post. A crew member picks it up during working hours and replies to the email you left. Median first reply is four working hours.
Your ticket's flight plan
Triage, first 4 working hours
Your note lands on the duty officer's board and gets a tracking ID by return email.
Assigned to a specialist
Technical notes go to the build team, orders go to the paymaster, contracts to partnerships.
Resolution and follow-up
You get an answer with next steps. Reply on the same thread and it stays attached to the case.
The crew who reads your mail
T. “Baseplate” Ngata
Duty officer. Routes every ticket and hates unanswered mail.
P. “Wrench” Kovac
Technical lead. Reproduces your crash from the replay code.
A. “Comms” Ferreira
Community manager. Owns events, creators and squadron liaisons.
Warm up the rotors
If the game isn't installed yet, now is the moment. Free on Google Play, five minutes to first sortie.
Install Apache GunshipServices other pilots pair with a ticket
Flight School Pro
Stuck on a mission? The school teaches the technique, not the cheat code.
Priority Support Plan
Same-day answers and account recovery cover for a year.
Tournament Entry Pass
Turn that practice into a bracket slot at the next monthly cup.
Check spam first. If nothing arrives within an hour, resend the form or email [email protected] directly and mention the approximate time.
Yes. Reply to the confirmation email with attachments and they join the thread automatically.
It stays inside the support system, handled under the privacy policy. We never publish ticket contents.
The squadron lives on socials